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INFORMATION NOTICE ON THE PROTECTION OF PERSONAL DATA

(Pursuant to KVKK - Law No. 6698)

This Information Notice has been prepared by Chompo, acting as the data controller, in order to inform our customers about the processing of their personal data within the scope of the Law No. 6698 on the Protection of Personal Data (“KVKK”).

1. DATA CONTROLLER

Title: Chompo – Natural Dog Treats
Company: SEED TARIM SANAYİ TİCARET LİMİTED ŞİRKETİ / 7580644008
Address: Menderes Mah.Karabulutlar 1 Sitesi D BLOK Barbaros Hayrettin Paşa Cad. No: 21DA D:1 Mezitli/Mersin
Email: [email protected]

2. COLLECTION OF PERSONAL DATA

Chompo may collect the following personal data directly from users or through digital means while providing its services:

  • Name and surname
  • Phone number
  • Email address
  • Delivery and billing address
  • IP address, device information and cookie data
  • Order and transaction history
  • Payment method information, excluding credit card details

3. PURPOSES OF PROCESSING PERSONAL DATA

The collected personal data may be processed for the following purposes:

  • Carrying out purchase, payment and delivery processes
  • Providing customer support services
  • Sending campaign, announcement and promotional messages with explicit consent
  • Product safety and recall processes
  • Fulfillment of legal obligations
  • Carrying out cargo, accounting and marketing services

4. TRANSFER OF PROCESSED DATA

Your personal data may be shared in accordance with the relevant legislation:

  • With third parties such as cargo companies, payment system providers and accounting service providers
  • With legal authorities and public institutions when necessary
  • With email/SMS service providers used for campaign management

only for the purposes stated above and in accordance with the principle of data minimization.

5. LEGAL GROUNDS

Your personal data is processed based on the following legal grounds:

  • Performance of a contract, such as distance sales
  • Legitimate interest, such as logistics and customer satisfaction
  • Fulfillment of legal obligations
  • Explicit consent, such as marketing and campaign notifications

6. YOUR RIGHTS AS A DATA SUBJECT

Within the scope of Article 11 of the KVKK, you have the following rights as a data subject:

  • To learn whether your personal data is being processed
  • To request information if it has been processed
  • To learn whether it is being used in accordance with its purpose
  • To request correction of incomplete or incorrectly processed data
  • To request deletion/destruction of data at the end of the legal retention period
  • To learn the third parties to whom your data has been transferred
  • To object to the processing of your data
  • To claim compensation if you suffer damage